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Payment, Shipping & Exchange Policies

PAYPAL – PayPal is a FREE service and takes seconds to setup at the end of your order. You do not need to have a PayPal account in order to pay for cool4Christ™ products. When checking out, you will be immediately redirected to PayPal.com for payment. We will process your order once payment is completed and cleared. Keep in mind, if choose to pay through Paypal via eCheck or Bank Transfer, those payment types do take a few days to clear. Until then, you may receive reminder emails asking you to submit payment; you can ignore them. We cannot guarantee in-stock product availability by the time payment is cleared.

SHIPPING POLICIES - Delivery is available to anywhere in the world. Allow 2-3 business days for processing, pending stock availability and PayPal/credit card approval. Thereafter, local orders (within Singapore) usually arrive within 3-4 business days, while international orders typically arrive in 7 to 21 business days from the shipment date. All orders are delivered to the Singapore Post Office by cool4Christ™ in Singapore and subsequently delivered by the Singapore Post Office. Tracking detail is not available for this particular shipping method. However, the percentage of SingPost shipments not reaching the destination is less than 1% and we consider them a very reliable shipping.

ATTENTION INTERNATIONAL BUYERS - Depending on your delivery location and order size, your order might be subject to import taxes imposed by the country of delivery. If your country does have taxes on imports, these import taxes are not covered by the shipping charge on your order with cool4Christ™, and you will be required to pay them to receive your package.

PRODUCT EXCHANGE POLICY - If the product you have received is defective or we sent you the wrong item, do not just mail it back to us. Please contact us at orders(at)cool4Christ.com with your PayPal Invoice ID and Receipt Number, and specifics on what is defective or wrong with the item, and we will let you know how to exchange your item. Only unworn and unwashed shirts with the original packaging and tags can be exchanged within 30 days (based on our shipment date) of your purchase. If you ordered the wrong size shirt, we will replace it but in this case you will be responsible for all shipping and handling costs associated with the exchange. Please note that we do not do refunds, even if you choose to exchange for an item of lower value. If your exchange is for an item of higher value, you will be required to make payment for the difference in amount.

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